FAQs

Shipping & Delivery

WHERE CAN I FIND INFORMATION ABOUT SHIPPING AND DELIVERY?

For detailed information, visit our Shipping & Delivery page.

Cancellations

CAN I CANCEL MY ORDER?

We understand that life happens and unexpected bills may occur. For that reason we offer cancellations within 7 days of the order being placed. To cancel, email info@oakwoodprops.com. Please include your order number.

Returns

CAN I RETURN MY PRODUCT?

For detailed information on our Returns Policy, visit our Returns page.

Billing

IS MY CREDIT CARD INFORMATION PROTECTED?

Absolutely. All transactions are secure and encrypted and we don't store any of your payment information. 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards - Visa, MasterCard and American Express. You can also pay using PayPal.

Everything Else

WHAT IS THE GREATEST STAR WARS FILM?

Unquestionably, Empire Strikes Back.